Refund / Cancellation by dlcindia.in

 

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will inform you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit / debit card has been charged, the said amount will be reversed back in your Card Account within 15 days or next billing cycle of your credit card.

We will seek authorization on your Card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfill, and any associated shipping charges/taxes and levies etc. Any surplus amount, for which we might have originally sought and received an authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured / charged. If however the same is charged to your card / bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner. Soulflower.in reserves the right to capture / charge your card to the full or partial authorized amount for the concerned order. There wont be any refund incase the customer cancels/returns the order once received and the product/s is/are damaged at the customer end. Cancellation of any order has to be done within 30 mins ,from the time of placing the order with valid reasons.

 

7 Day Money Back Guarantee

Don’t like your Dileo Care purchase? Return it for full refund within 7 days of delivery

 

We are committed to helping you – our customers seek solutions that are perfect for you. Our products and the science that goes into making them ensures that our products are designed to meet all your needs.

It is no secret that we LOVE our customers, so your satisfaction is extremely important to us! Our 7-day money back guarantee is an offer that is sure to keep you smiling.

In other words – Try our products! If you aren’t satisfied, we give you your money back! NO QUESTIONS ASKED. Refund is initiated post return of the product at our warehouse of at least 75% of the original product volume.

Kindly raise your return request by clicking and login the following link:- https://dlcindia.in

 

Before you go on your shopping spree, here are few things we think you should know about our products and what to expect from them –

  • Any topical product like detergent powder, detergent soap, dish wash bar, or liquid detergent has limited powers up to the dermis layer of clothes and the dish washer soap has been fully authorized soap to use. We don’t need work hard for washing clothes and washing kitchen use our products to keep everything clean
  • Each Dileo Care giftset is packaged with great care and love for our customers, any damage to the gift box during returns will not be accepted and no refunds shall be issued for the same.
  • If you have claimed any Offer like Buy 1 Get 1 Free, the purchased and free product both have to be returned together for claiming 7 days money back policy.
  • If you have claimed any soul points for purchasing a product and you wish to return the same, the soul point will stand void

 

This request MUST be made within 7 days of delivery. No refund claims outside of this period will be considered.

The 100% Money – Back Guarantee Offer is eligible for all our products if the reason are worth it is applicable. And also we provide Giftsets are INCLUDED in this offer.

 

Please note –

  • All original products, e.g. packages, product must be retained by you and returned to us when claiming a refund. (A minimum of 75% volume has to be returned)
  • When returning the products in question kindly ensure that the products are returned in original packaging – with all products sealed tightly to prevent leakage.
  • The returned products will be subjected to a quality check for any damages .Once we accept your return you will be issued a refund of the original price paid by you for the goods when placing the order.
  • In case of a dispute, the company decision shall be considered final.
  • The above is applicable for purchase on https://dlcindia.in /only
  • No affiliate commission is paid on any product return